Products

SoloRecord for Windows

SoloRecord is the next generation of call recording software, designed to work with Voice over Internet (VoIP) phone systems. SoloRecord combines three of the most sought after features - call recording, call rejection, and screen pop.

Why record calls?

• Verifying accuracy of business and financial transactions
• Complying with Sarbanes-Oxley, Gramm-Leach-Bliley, HIPAA
• Resolving disputes for customer service
• Conducting interviews
• Improving phone manner and performance

What is screen pop?

Using the caller ID of the incoming call, SoloRecord searches for the caller in Microsoft Outlook contacts, or launches custom applications to search the web or your company database. If the caller is found, the information is popped on the screen, thereby increasing your efficiency.

Features

• Works with most SIP based VoIP system, such as Vonage or Asterisk
• Use with soft phone, hard phone, or analog phone via an adapter
• Monitors up to 2 phone numbers
• Rejects unwanted calls by number, name, or wildcard
• On incoming call, launches tray balloon, screen overlay, speech, Microsoft Outlook, or your custom applications
• New! Launch other caller ID application via virtual modem
• Records as WAV or compressed audio, in stereo for clear separation of each party's speech
• All digital recording for highest fidelity
• Adds inaudible watermark to verify if recording has been changed
• Automatically copies recording to network folder or FTP server for archiving
• Click to call for Vonage and standard SIP phones
• Indicates voice mail waiting

System requirements

• VoIP phone using SIP (Session Initiation Protocol)
• Windows 7, Vista, XP, 2003, 2000
• Ethernet network hub (not a switch)*