VON@Link ScreenPop

Version 1.2

www.vonalink.com

The software and its documentation, are furnished under license and may only be used in accordance with the terms of such license. The information in the documentation is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Arcosoft Inc. Arcosoft Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the documentation.

VONaLink is copyrighted software is licensed to the End User for use only in strict accordance with the End User Agreement (below), which the Licensee should read carefully before commencing use of the software. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior permission of Arcosoft Inc.

VONaLink is a trademark of Arcosoft Inc. www.arcosoft.com

License

End User License Agreement (PDF)

System requirements

• VoIP phone using SIP (Session Initiation Protocol)
• x86 Windows 7, Vista, XP, 2003, 2000
• Ethernet network hub (not a switch)*

*A hub is not needed if VONaLink is running on the same computer as the soft phone. For hard phones or analog telephone adapters, a hub is needed.

Who should install VONaLink?

VONaLink may be installed by a system administrator or an end user.

Answers to Frequently Asked Questions

www.vonalink.com/faq

Documentation

• User Guide

Installation

Do not install VONaLink on Windows 3.1, 95, 98, ME, or NT.

1. Login to Windows as a user with Administrator privilege
2. If you have VONaLink SoloRecord or TeamRecord installed, uninstall it first and reboot.
3. Run VLpopSetup.exe

Revision History

1.2 May 23, 2011

• [Build 2011-05-23] Include MSCOMCTL.OCX
• [Build 2011-05-10] Updated to WinPcap 4.1.2
• [Build 2010-02-27] Improved compatibility with French Windows
• [Build 2009-10-31] Updated to WinPcap 4.1.1
• [Build 2009-10-20] Allow large INVITE message
• [Build 2009-07-01] Improved compatibility with VonageTalk
• [Build 2009-04-08] Ignore OpenCable
• [Build 2009-03-17] Allow match on phone number without area code
• [Build 2008-11-24] Improved compatibility with Spanish Windows
• [Build 2008-10-27] Fixed bug where searching Outlook Contacts failed if there is a distribution list
• [Build 2008-10-08] Always save call log on local hard disk
• [Build 2008-08-01] Tested with Vonage Companion
• [Build 2008-05-17] Improved compatibility with French Windows
• [Build 2008-04-14] Improved compatibility with InPhonex
• [Build 2008-04-05] Improved compatibility with virtual NIC
• [Build 2008-03-07] Fixed bug with network adapter that has long IP address
• [Build 2008-02-18] Allow launching of other programs via virtual modem
• [Build 2008-02-01] Fixed problem exiting from Windows 2000
• [Build 2008-01-25] Fixed bug when computer has more than 2 network adapters
• [Build 2008-01-21] Added outbound number restriction; added support for up to 10 phone lines; allow searching of Outlook using called number; fixed screen pop problem when same caller phones in rapid succession; changed %phone% to %remote% in API; added %local% to API
• [Build 2008-01-05] Allow name or wildcard to be specified for caller rejection
• [Build 2007-12-03] Updated to WinPcap 4.0.2
• [Build 2007-11-27] Added recovery of packet reader error
• [Build 2007-10-26] Improved recovery
• [Build 2007-10-13] Improved packet validation
• [Build 2007-09-08] Ignore Wi-Fi for licensing
• [Build 2007-08-14] Added option to confirm exit
• [Build 2007-08-13] Ignore VPN network adapter
• [Build 2007-07-29] Updated to WinPcap 4.0.1
• [Build 2007-06-13] Fixed problem with remote ID for conference call due to change in Vonage message format
• [Build 2007-06-12] Fixed problem with outbound remote ID due to change in Vonage message format
• [Build 2007-06-06] Improved compatibility with InPhonex
• [Build 2007-05-29] Fixed voice mail icon location
• [Build 2007-05-24] Fixed bug when assigning an alias to a phone containing *
• [Build 2007-05-18] Ignore VMware virtual network adapter
• [Build 2007-05-08] Added TeamServer client support; added Contacts; added "Hide local area code"; log call-waiting and rejected calls

1.1 Apr. 30, 2007

• [Build 2007-04-30] Added DDE example to interface with TimeMatters
• [Build 2007-04-18] Ignore Windows Mobile-based Device
• [Build 2007-03-29] Added voice mail indicator
• [Build 2007-03-24] Allow custom programs to be launched when call status changes
• [Build 2007-03-22] Added example script to integrate with YAC (Yet another Caller ID) program
• [Build 2007-03-20] Ignore Bluetooth network adapter
• [Build 2007-03-15] Improved compatibility with Packet8
• [Build 2007-02-24] Integrated with WinPcap 4.0
• [Build 2007-02-13] Improved compatibility with SunRocket
• [Build 2007-02-10] Removed redundant dectected phone status messages
• [Build 2007-02-05] Fixed bug introduced in build 2007-01-30
• [Build 2007-01-30] Optimized Packet Monitor
• [Build 2007-01-27] Allow the retention period of call logs to be specified
• [Build 2007-01-23] Tested with Windows Vista; fixed bug where sometimes GUI cannot connect to Packet Monitor
• [Build 2007-01-13] Added support for extension numbers
• [Build 2007-01-11] Improved call waiting
• [Build 2007-01-05] Added phone discovery

1.0 Jan. 3, 2007

• [Build 2007-01-03] Changed combo boxes to drop down lists
• [Build 2007-01-02] Fixed compatibility with Packet8
• [Build 2006-12-30] Added auto-recovery of Packet Monitor service
• [Build 2006-12-26] Improved compatibility with Vonage
• [Build 2006-12-20] Added support for local soft phone on a wireless network
• [Build 2006-12-13] Added support for call waiting
• [Build 2006-12-10] Added transfer of license to USB drive
• [Build 2006-12-09] Enable balloon tips registry setting
• [Build 2006-12-05] Detect phone's IP address from inbound call for Click to Call
• [Build 2006-11-21] Added Click to Call for standard SIP phones
• [Build 2006-11-16] Added menu items "Copy remote number" and "Copy remote name"
• [Build 2006-11-10] Added call log; Click to Call for Vonage
• [Build 2006-11-09] General release