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Support
Ethernet hubs
for ScreenPop, SoloRecord, TeamRecord, TeamOnCall
up to 6 phones
VONaLink works by monitoring network packets. A network hub is a "dumb"
device that allows computers connected to the same hub to read all packets that
flow through the hub. Because of this, VONaLink running on one computer can read
the network packets destined for a phone plugged into the same hub. In contrast,
a network switch is a "smart" device that improves performance by allowing
packets between the specified sender and receiver only, so packet monitoring is
not possible.
The price of a hub is less than that of a switch. Because the cost difference
between a hub and switch is small, and most people prefer the performance of a
switch, most computer stores stock switches. You will need to shop at a store
that carry a wide range of network devices to find a hub.
Minimum
Preferred
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Devices that claim to be hubs,
but in fact are switches.
Avoid the following: |
- Allied Telesyn AT-FH708E
- Genius GS4080 Mini
- Linksys EFAH05W
- Linksys EFAH08W
- Linksys EFAH16W
- Linksys NH1005 V2
- SMC EZ5808DS
- ZIO ESB550SW
Managed Ethernet switches with port mirroring
for TeamRecord
and TeamOnCall
Tested VoIP providers*
Tested PBX*
*Applies to ScreenPop, SoloRecord,
TeamRecord, and TeamOnCall |
Soft phone
Hard phone
Analog Telephone Adapter
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Compatibility issues on Windows
The following applications conflict with ScreenPop, SoloRecord, TeamRecord,
and TeamOnCall. Un-installation is required.
- AVG firewall
- VPN client software such as AT&T Global Network Client
- ZoneAlarm firewall
- ZxSniffer
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